What is the challenge associated with achieving benefits from AI?

• A. It often requires redesigning key business processes and potentially new business models
• B. It can be achieved with no changes
• C. It requires only IT staff
• D. It does not affect organizational structure

Answer: (A)

Realizing benefits from AI hinges on redesigning how work gets done. AI changes how decisions are made, what data is used, and how tasks flow between people and systems, so to truly capture value you often need to reengineer core business processes, data pipelines, and even the business model that uses those capabilities. This typically requires cross‑functional collaboration, new governance and data management practices, and potentially changes to roles and organizational structure to support ongoing AI initiatives. If you try to implement AI without adjusting processes or models, you’re unlikely to achieve the intended benefits.

The other choices imply no changes are needed, or that only IT staff or no organizational impact is required, which doesn’t align with how AI programs typically unfold across an organization.