What organizational response is commonly required when automation displaces workers due to AI?

• A. Hiring more managers
• B. Retraining employees into new roles
• C. Eliminating security roles
• D. Outsourcing IT entirely

Answer: (B)

When automation changes the skill set needed by the organization, the most effective response is to retrain employees into new roles. This approach helps people adapt to the evolving technology landscape, preserves valuable institutional knowledge, and supports a smoother transition as processes shift from manual to automated or semi-automated work. It also aligns with responsible change management and workforce resilience, reducing potential layoffs and maintaining morale.

Hiring more managers isn't addressing the core issue of displaced workers, and it can introduce unnecessary overhead. Eliminating security roles would undermine essential protections and operations. Outsourcing IT entirely moves responsibility elsewhere and doesn’t help the immediate goal of enabling employees to continue contributing in changed roles.